By Musa Rwamigoye
In a move to have a direct bridge between INTERPOL and Community, the Directorate of INTERPOL and International Relations of the Uganda Police Force has launched a 24 hour office telephone number, purposely to report crimes related to asking of money unlawfully, personal threatening and abuse of authority.
It is recorded that the Directorate of INTERPOL and International Relations in Uganda (Uganda National Central Bureau) regularly receives multiple reports and complaints regarding staff and middlemen extorting or unlawfully demanding money such as extra fees for stamps or expedited processing from citizens seeking services like Criminal Clearance Letter.
Such individuals are mainly applying for Visas, seeking employment abroad, going for treatment abroad or seeking residence in a foreign country.
Since INTERPOL deals with crimes that cross borders such as human trafficking, drug trafficking, cyber fraud, stolen vehicles, fake documents and wanted criminals, therefor when community members can call directly, they can report such cases quickly before criminals escape.
A staff member of the Directorate of INTERPOL and International Relations of the Uganda Police Force, Assistant Commissioner Susan Kasingye launched the number in a detailed statement on her X page (@SKasingye) on Thursday 15th October 2026 at 12:20pm.
“OUR HELPLINE.
If you’re seeking INTERPOL services and anyone asks for money unlawfully, threatens you, or abuses their authority, report it immediately. Do not give in to illegal demands. Call us on +256 707969999. Your report can help stop extortion, protect others, and hold offenders accountable.
Say No to extortion!”
According to the INTERPOL Uganda Police, the relevance of this telephone number is to help many ordinary people in Uganda that needs INTERPOL services without knowing where to find it. Additionally, it has been found out that many ordinary people in Uganda fear police offices. Therefore, a working, responsive helpline that treats people respectfully builds trust. When trust increases, people report more crimes without fear or favor.
On the other hand, when community members know there is a number to report abuse and threats, they start to trust the system again. Trust makes people report real crimes such as trafficking, fraud and theft without fear.
Since it doesn’t involve public engagement, People can report abuse, threats or illegal demands confidentially.
In developed countries, natives takes the INTERPOL telephone line as not just a number for purposes of reporting crimes. Natives takes it as the community’s tool for safety, justice, and protection against crime and corruption.
INTERPOL telephone line protects the most vulnerable and the most people who suffer most are traders, employees, boda riders, taxi and cargo drivers stopped on the road and Ugandans in diaspora seeking Police Clearance / INTERPOL threatened.
Such categories of people are the ones who regularly face threats. Therefore, this helpline gives them a shield.
The helpline empowers Uganda citizens to access justice freely, without fear or payment and promotes accountability, protects the vulnerable, and builds a corruption-free community where services are delivered as a right, not for sale.
In fact, this telephone line is a strong step against extortion, impersonation and abuse of office. It has given ordinary citizens confidence to seek genuine INTERPOL services and to report illegal demands without fear.
Thank you INTERPOL Uganda Police for serving with integrity because in a region where cross-border trade and travel are daily life, this line is more than a number. It is protection, guidance and hope since it assures citizens that INTERPOL services are lawful, transparent and free from extortion. This is the kind of policing Ugandans needs.
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